Forum Discussion
Storyline 3 Won't Open
When I click to open Storyline 3 the initialization screen appears but I get bell ring on my PC and no error screen or info screen appears.
I am using Windows 10 and have not had this problem bef...
This isn't the exact same question but can't find a similar thread. I am trying to update my Storyline but am getting the error message that "Storyline is running. Please close Storyline before installing Articulate 360." I have shut everything down, restarted my computer, and am getting the same error message. Any suggestions?
Hello Theresa,
Thanks for reaching out—you've come to the right place for help!
As a next step, let's try a simple repair of Storyline to see if that helps: How to Repair Articulate Storyline 360.
If that doesn't do the trick, I'd recommend connecting with one of our support engineers here so they can lend a hand!
