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MarianOrta's avatar
MarianOrta
Community Member
3 years ago

storyline 360 ​​is not installed

Hello there,

Today I was trying to install Storyline 360 ​​from the APP on my PC, it is paralyzed to a certain point and does not advance. I have left it for a whole morning without interrupting the process and it continues with the same status of "installing".

I would like to know why this program is not installed on my PC.

 

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    Welcome to E-Learning Heroes, Marian! ⭐️

    I'm sorry you've hit this snag. I've opened a support case on your behalf, so one of my teammates will reach out shortly to help! In the meantime, try these troubleshooting steps if you haven't already to see if that helps!