Forum Discussion
Storyline 360 - Characters being cut off
I am trying to edit my characters from the pre-loaded content slides and when I do it will load the character but with portions of its body chopped off. My DPI setting are at 100% and it is still ha...
Hi Alyssa,
Welcome to E-learning Heroes! Sorry to hear you’re experiencing this. I’d like to help investigate and ask a few questions:
- Are you uploading files from a network or USB drive?
- Do you feel comfortable sharing your file to see if I can replicate?
I see you mentioned you’ve set your DPI settings to 100%. Have you tried the steps in this article for a clean install? Sometimes, a simple repair of Storyline can do the trick. Give it a try and let me know how it goes!