Forum Discussion
Storyline 360 - Characters being cut off
I am trying to edit my characters from the pre-loaded content slides and when I do it will load the character but with portions of its body chopped off. My DPI setting are at 100% and it is still ha...
Any updates on this? Any character I insert into any project has their arms cut off. It looks like the software is cutting off the outer ~20 pixels no matter the pose. Re-cropping the image to a wider width does not expose more of the character. This is happening on all DPI settings, all monitors, both modern and classic illustrated characters, and all projects both saved on a network and saved locally. Downloading a new character from 360 does not seem to help.
Update: I just uninstalled and reinstalled Storyline based on these instructions and it did not help. https://articulate.com/support/article/How-to-Repair-Articulate-Storyline-360