Forum Discussion
AlyssaSanchez
7 years agoCommunity Member
Storyline 360 - Characters being cut off
I am trying to edit my characters from the pre-loaded content slides and when I do it will load the character but with portions of its body chopped off. My DPI setting are at 100% and it is still ha...
AmandaLewis
6 years agoCommunity Member
UPDATE TO THE WORK-AROUND...
I was working on two external screens with my laptop closed. That meant I was importing illustrated characters on either screen, not my laptop screen, with a high DPI - and the characters' sides were cut off).
For the work-around, I turned off one external screen altogether and re-started the computer. When I then opened Storyline on the laptop screen, the characters loaded correctly, both on my laptop and on the one external screen. I think doing it this way switched the external screen to the equivalent DPI of the laptop screen.
I hope this issue can be resolved so that a work-around isn't needed!
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