Storyline 360 - Characters being cut off

Greetings!

I wanted to pass along that I had also been hit with the "characters cut off" issue. It actually hit in the middle of a project. It is effecting newly inserted character, or already inserted characters having their pose change. 

I tried adjusting the DPI, re-installing, even reverting to a previous install. Inserting a new character worked once, and then the next insertion (or change pose) would have the sides cut off. (Additionally the last letter of a text box was being cut off)

I had this issue before, and it turned out I had a pending update. Installing the update did the trick. This time how ever, I am up to date already! Bleah.

After reading Amy's experience (I basically have a 4 monitor set up, the laptop plus 3 different sized monitors hooked up to the docking station) I tried undocking my laptop and using storyline on the laptop's screen. POOF, issue went away! 

As an experiment I hooked up my laptop back to the docking station, and left the laptop open. So long as storyline was on the laptop screen, the characters inserted/changed poses fine. When I slide the over to a different monitor, things got wonky (one of them even cut off the bottom half of the character, eek!)

It seems to me the resizing of the Storyline window is the key. It seems the character image is being resized properly, but the display area is not. I can fiddle with minimizing/maximizing the storyline program window to get the issue to appear/disappear also it seems.

Not sure what it is about the extra monitors (I notice Storyline spends a much longer time resizing to a different monitor than other programs) but thought this might help others/the Articulate Team.