Forum Discussion
Storyline 360 - PowerPoint import not working
"Failed to import PowerPoint presentation" - I built a 3-slide .pptx file, and Storyline 360 will not import it. I tried everything on the "Find out why here" link and it is still not working. HEL...
Well, I ended up with the most drastic fix - a new laptop. The old one had only 8GB of main memory, and no matter how we tried (un-installing and re-installing both Office365 and Artticulate360 multiple times), we could not make the importing work.
With the new, faster laptop and 16GB of main memory, along with fresh installation and no "leftover artifacts" from previous versions, it works fine. I hope the increase in memory was the key, but I suspect that the clean install may have been a factor. We did not scrub the drive and install Windows 10 from the ground up... that might have worked. The laptop was 5 years old and deserved to be replaced - I'm happy it fixed the problem.