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Storyline 360 - Properties Panes - Bug?
Hi All,
I've ran into a rather annoying issue.
Keep in mind that sometimes everything is fine for the first 5 - 10 mins of editing a module.
Storyline dialog boxes / properties panes / whatever...
Hi, JimboJambo!
Since there seems to be multiple issues being discussed here, I've opened a support case on your behalf so our Support Engineers can take a deeper look at what's happening. I've included all of your troubleshooting steps up until this point, so a teammate of mine will be in touch via email with next steps!
- Disappearing panes: Yes, I have had this happen. And yes, it's frustrating. For me it's primarily been the caption window, but I have also had this happen with others randomly.
- What I have done is to close as many other programs as I can. The behavior seems to be more of resources on the system than anything else. This approach has worked over the past couple of weeks, but I've had to shut down SL360 and then restart it, and also reboot once or twice. ("I love technology....")
- For the eyedropper and color selection, you have identified the problem: multiple monitors. One workaround that I use sometimes is to take a screenshot of the color palette, then put it into SnagIt, where I can easily see the hex codes for the colors. I've also built a PPT slide with a series of random shapes and then made each one a respective color (like for a corporate color palette). Then I just toggle back and forth between the other program and SL360.
All of these are functional solutions to getting your project done. If there are any permanent ones that others have, I'd be interested to read them.