Forum Discussion
RobertReynol198
6 years agoCommunity Member
Storyline 360 - Skipped Questions
Hello, friends. This is a very specific and strange issue. So far, we have very few clues as to how or why it happens, but I'll explain as much as I can.
We've identified, in 2 instances so far, i...
KatieRiggio
6 years agoStaff
Greetings, Robert!
I appreciate you sharing this helpful context, and would love to help unlock both mysteries. Let's see if we can find a trend with the affected students!
Are they using the same browser and internet connection?
Also, I agree with your thought that they lost their internet connection and may not have known it right away. Did you know Storyline lets you notify learners when they lose their internet connection? That way, they can re-establish their connection so they won't lose any progress and hopefully not run into the skipped question oddity. Here's how to enable this feature!