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TrainingInditex's avatar
TrainingInditex
Community Member
3 years ago

Storyline 360 - Story view arrows not showing correctly

Hello! I have a slide menu connected to three True/False slides, once you answer you have to go back to the menu. The 1st and the 3rd slides work correctly and in story view I can see the 2 red ar...
storyline 360
TrainingInditex's avatar
TrainingInditex
Community Member
3 years ago

Hi John, 

Thank you. 

I'm working locally, it happens in this file and others that I've created as a copy, and it does not always work correctly, the entire course freezes at random points (different for everyone) and not at the same time, most commonly when a video plays, but not always on the same slides.

I've opened another discussion here https://community.articulate.com/discussions/articulate-storyline/course-freezes-randomly-5dcd5e69-9b16-4075-9714-6d5b2b737cbb

So I thought maybe the arrows could be the issue. 

Unfortunately I cannot share the projects. 

StevenBenassi's avatar
StevenBenassi
Staff
3 years ago

Hi Training Inditex!

Thanks for following up and sharing the extra information!

It sounds like you hit a snag with the sequence of your triggers, some freezing issues, and wanted to see if it could be related to the videos you've added to your course.

I see that my teammate Joe replied to your related thread with some troubleshooting steps to try out here.