Storyline 360 - Timeline not responsive (Mouse hover shows busy)

Question

Is anyone experiencing, a non-responsive timeline?&nbsp; I can edit my slide but once I hover my mouse to edit my timeline my mouse shows the busy icon.&nbsp; I have restarted my machine and I have updated storyline, is there something I am missing?

kellyauner · Answer

Hi Judith,
Thanks for reaching out!
I'm sorry to hear that you're experiencing this issue. Restarting your computer and updating Storyline is a great start. I have a few questions to help me troubleshoot:

Are you working from your local drive? Working from a network drive can cause erratic behavior.
Is this issue happening with one specific project or multiple files?
This article reviews how to fix unexpected or erratic behavior in Storyline.

If the issue persists, please let me know here, or feel free to reach out privately in a support case. We'll be happy to help!

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Storyline 360 - Timeline not responsive (Mouse hover shows busy)

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