Forum Discussion
MichaelTerry-27
6 years agoCommunity Member
Storyline 360 -Logged In, But Still Prompts for Login
Hi There,
I am logged into SL360, but the program keeps prompting me for a login. Clicking "Sign In" does not load any login prompt.
LaurenDuvall
6 years agoStaff
Hi Michael!
I'm happy to help!
Users are signed out of Articulate 360 every 30 days (or after 7 days of inactivity). If either of these applies to what you're experiencing, you'll need to sign back in using the Articulate 360 Desktop App and then re-open Storyline 360.
If you're experiencing something different, please use this link to start a support case!
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