Forum Discussion
RenGomez
4 years agoStaff
Hi James,
Thanks for reaching out and sharing what your clients are experiencing! It sounds like this isn't related to any single course or environment. May I ask how you're publishing the files and how the clients are hosting Storyline courses?
It would help to test a couple of the problematic files, so I recommend sharing them with our support team to dig deeper into the issue and see where the hold-up is!