Forum Discussion
DaleneGoosen
5 years agoCommunity Member
Storyline 360 crashes on preview and publish
Storyline crashes when I try to publish or preview. This also happens when trying to preview a single screen.
After the crash, I would re-open the file and sometimes it would complete the preview/...
DaleneGoosen
5 years agoCommunity Member
Hi Leslie - thank you very much for your reply.
I tried the quick and easy route and repaired storyline - but that didn't work.
To answer your questions:
1. Yes - all the slides crash. And like I said before - the behaviour is erratic and can't be predicted (not by me anyway). Sometimes the slides can preview and sometimes it doesn't. When I publish the entire project for review - it would crash a few times and finally go through.
2. The slides have the same layout now. As part of my troubleshooting, I harmonised the slides to all be based on a "blank" master slide. Only things set are font and colour scheme. However - the slides were crashing before I harmonised them all to the same layout, colour scheme and font.
I really hope you can help.