Forum Discussion
DaleneGoosen
5 years agoCommunity Member
Storyline 360 crashes on preview and publish
Storyline crashes when I try to publish or preview. This also happens when trying to preview a single screen.
After the crash, I would re-open the file and sometimes it would complete the preview/...
StephenLee-5159
4 years agoCommunity Member
I am currently working with Articulate support. They have recommended getting certain domains added to the allow list, and to also open a Port, so will see if our IT dept can complete this to see if resolves anything.
Dalene, thanks for the info. Interesting about emptying the Storyline temp folder. I do make it a habit to empty this occasionally as it can quickly fill up to a few GB in a short period of time. I thought an update a couple years ago was supposed to address this temp folder issue, but doesn't seem to have done anything.
This crashing does seem to occur with bigger projects. I will try deleting all temp files prior to previewing and see if the crashing continues or not.
Thanks!