Forum Discussion
ChenChingPing
2 years agoCommunity Member
Storyline 360 crashes when preview and publish
Hi!
I've encountered the same problem as this post. Storyline crashes when running a preview or a publish.
But in my case, hopefully, I've figured out what's the reason causing the program fail...
ChenChingPing
2 years agoCommunity Member
Hi Joe,
Thank you for your detailed information!
I tried troubleshooting again and even downloaded the file I uploaded but it still crushed on preview. Luckily, before I tried to do the repair of storyline 360 installation, I figured out the reasons by looking at the published output of your test!
It turns out to be a font that I used. I created a new project, inserted a text box and some texts, and changed the font to the specific one. And it crashed on preview.
Thanks again! BTW, I'll definitely follow those tips in the future.