Forum Discussion
Storyline 360 crashes when preview and publish
Hi!
I've encountered the same problem as this post. Storyline crashes when running a preview or a publish.
But in my case, hopefully, I've figured out what's the reason causing the program fail...
Hi Shirley,
Thanks for sharing how you fixed your project file!
If one specific object is causing your project file to crash during publishing, there's a high chance that this object has encountered some form of data corruption. This article lists common causes of data corruption in Storyline 360, as well as how to avoid them:
I did take a look at the project file that you shared, and it looks like this file can be previewed and published without any issues. Here's a link to the published output from my test.
Since the behavior appears to be isolated, you can try the following to help troubleshoot the behavior:
- Make sure that you are working locally when publishing your course
- Import your slides over to a new project file
- Do a repair of your Storyline 360 installation
Thanks for sharing this solution. It worked for a corrupted shape in one of my projects as well. Really weird glitch and I wished Storyline was able to spit out an error code pointing me in the right direction. At least identify the corrupted file.
