Forum Discussion
Storyline 360 crashes when preview and publish
Hi!
I've encountered the same problem as this post. Storyline crashes when running a preview or a publish.
But in my case, hopefully, I've figured out what's the reason causing the program fail...
Since the last update I am having problems with random crashes during previewing slides. I have to save the project close and reopen storyline before I can preview again. Did not have a problem with previous build. Advice Articulate?
Hello David,
Sorry to hear that you ran into a similar issue. The behavior you're experiencing could either be file or installation related.
To test if the issue is installation related, kindly follow the steps that I outlined in my previous response.
If the behavior is only happening to one of your project files, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
