Forum Discussion
Storyline 360 crashes when preview and publish
Hi!
I've encountered the same problem as this post. Storyline crashes when running a preview or a publish.
But in my case, hopefully, I've figured out what's the reason causing the program fail...
I have tried all the suggestions, nothing has worked still crashing randomly when previewing and now also when publishing. As everyone is saying it's only happened since the last update. The same file was perfectly ok before that.
Hi David!
Sorry to hear you also have been experiencing crashes while authoring in Storyline 360!
I've opened a support case on your behalf, so our support engineers can take a closer look at your setup and provide some insight into the problem. You should be hearing from them shortly!
