Forum Discussion
Storyline 360 crashes when preview and publish
Hi!
I've encountered the same problem as this post. Storyline crashes when running a preview or a publish.
But in my case, hopefully, I've figured out what's the reason causing the program fail...
Just started using the newest update to Storyline on projects I completed last year (for revisions) and experiencing frequent crashes as above. Just thought I'd add my voice.
I did copy all slides to a new presentation as suggested and that seemed to work, but the crashes are reappearing in the new file as well - but only intermittently. Slides that crashed prior to a restart work upon restart, but some unknown change I'm making seems to make them crash again after a few previews. I'm mostly adding triggers and variables for new features requested by the client.
I'll open a case as suggested and hopefully can get a sample uploaded soon.
Thanks for your work on this issue!
Regards,
Alan
