Forum Discussion
ChenChingPing
2 years agoCommunity Member
Storyline 360 crashes when preview and publish
Hi!
I've encountered the same problem as this post. Storyline crashes when running a preview or a publish.
But in my case, hopefully, I've figured out what's the reason causing the program fail...
PaulinePost-b20
10 months agoCommunity Member
I also have the same issue with Storyline crashing. I have tried all the 'fixes' - uninstalling, 360cleanup, checking fonts - no luck. It is still crashing with hardly any content in my new project.
- StevenBenassi10 months agoStaff
Hi Pauline!
Sorry to hear that Storyline has been crashing on you!
Thanks for sharing the troubleshooting steps you've tried so far. I've opened a support case on your behalf so our support engineers can take a closer look into this behavior. You're in excellent hands troubleshooting with them and they should be reaching out to you shortly!
We can continue the conversation through your case to keep all information in one spot.