Forum Discussion
Storyline 360 crashing on startup
My storyline 360 has started crashing. Every time I try to click on new project it crashes and asks me to submit an error report.
I can't go into create anything and I'm desperately trying to use it for my client for a project deadline this week.
I am running MacBook Pro M1 Max with Parallels - Windows 11.
I have updated everything. Tried uninstalling and reinstalling rebooting between each try I just can't seem to get it to work.
It was working fine yesterday. Any help would be greatly appreciated
Hi Mark,
I'm so sorry to hear that you're experiencing this issue and understand how frustrating it can be while working on a deadline. I've opened a support case on your behalf so we can investigate what's going on. You'll be hearing from one of our Support Engineers soon via email.
