Forum Discussion
Storyline 360 crashing when I try to add a character
Hello Karen,
Sorry that you've run into this issue. Contact our support team and they can look into this for you. https://access.articulate.com/support/contact/360-teams
KarenTaylor-c19 - did this ever get resolved. I've tried the several recent versions of Storyline with the same results.
Hello Rider,
Sorry to hear that you ran into this issue.
If you're already working locally when making changes to your Storyline 360 project, I recommend doing the steps in this article to repair your Storyline 360 installation. Note that some steps require admin rights, so please reach out to your IT team if you are not an admin on your machine. If the issue persists, please open a case with our support team here to connect with a support engineer for further troubleshooting.
