Forum Discussion
Storyline 360 crashing when I try to add a character
Hi folks,
This hasn't happened to me before today but it's nonstop now and I basically can't make any progress.
Almost every time I go to add a character to a slide the program freezes and I hav...
KarenTaylor-c19 - did this ever get resolved. I've tried the several recent versions of Storyline with the same results.
Hello Rider,
Sorry to hear that you ran into this issue.
If you're already working locally when making changes to your Storyline 360 project, I recommend doing the steps in this article to repair your Storyline 360 installation. Note that some steps require admin rights, so please reach out to your IT team if you are not an admin on your machine. If the issue persists, please open a case with our support team here to connect with a support engineer for further troubleshooting.