Forum Discussion
Storyline 360 crashing when I try to add a character
Hi folks,
This hasn't happened to me before today but it's nonstop now and I basically can't make any progress.
Almost every time I go to add a character to a slide the program freezes and I hav...
I am unable to add any character. The program freezes and the only evidence is a "The image can't be displayed" text next to a red X. I have cleaned out my temp files, uninstalled/restarted/reinstalled at least six times in the last hour and I've made no progress. I am working locally. I've submitted a ticket but am desperate to know if you were able to resolve this issue...?
Hello CherylRyan-099b,
I'm sorry to hear you're experiencing this behavior. Great call opening a support case! I see that you're working with our colleague Ian. You are in excellent hands!
We'll continue the conversation over in your case, so everything is in one spot!
Have a great start to your day!