Forum Discussion
Storyline 360 File Keeps Crashing
I can't save, close, or publish a Storyline 360 file because it keeps crashing, and sometimes when I am trying to open it. Could someone please take a look at it and see if they can spot something w...
Hi Janet,
Did you copy the slides or follow the import process here? I'd suggest the latter, as I've heard of issues with users copying.
Also, since Alyssa was able to publish it, I'd also want to make sure you're on the latest update (Update 11) of Storyline 360 and meet at least the minimum requirements here. Can you try publishing it again with only the Storyline application open and publishing it to the Local drive as well?
Hi, Ashley,
I copied it, because it crashed when I tried to import it. I also made sure
I was running the latest updates of Articulate. I was able to publish it
after copying it to another file, but not able to save it *and* safely
close it. At least I got it to publish. Do you know if Alyssa was able to
save and shut down Articulate without Articulate crashing? (I was not.)
Thanks!
-Janet
