Forum Discussion
Storyline 360 File Keeps Crashing
I can't save, close, or publish a Storyline 360 file because it keeps crashing, and sometimes when I am trying to open it. Could someone please take a look at it and see if they can spot something w...
Hi Janet,
I just tried publishing your file again to see whether Storyline would crash, and I did have trouble closing the file after publishing it. I'm not sure why this could be happening, so I'd like our Support team to take a closer look. I'll share your file with the team, and they'll reach out via email as soon as they have more to share.
Hi Alyssa
I have also reported this - unable to close a SL360 file. I'm on the latest update and it is not consistent but I need to use Task Manager to close it. Case #01194654
Obviously, not a satisfactory solution!
Thanks for your assistance.
-Janet
