Forum Discussion
JanetGuastavino
7 years agoCommunity Member
Storyline 360 File Keeps Crashing
I can't save, close, or publish a Storyline 360 file because it keeps crashing, and sometimes when I am trying to open it. Could someone please take a look at it and see if they can spot something w...
KatieRiggio
7 years agoStaff
So sorry you've come across this roadblock, Teo. We can help!
First, a few questions to get the basics out of the way:
- What version of Storyline 360 you're using? To check, click the Help tab, then click About Storyline.
- Does Storyline keep shutting down with multiple projects or one in particular? If it's happening with multiple ones, a simple repair should help. If it's with just one, could you share the .story file with us, so that we can take a close look?