Forum Discussion
Storyline 360 File Keeps Crashing
I can't save, close, or publish a Storyline 360 file because it keeps crashing, and sometimes when I am trying to open it. Could someone please take a look at it and see if they can spot something w...
Just an update - after some trouble shooting, I figured out every time I had Microsoft word opened, Storyline would crash. I need the word doc to copy from, so I converted it to a PDF and it stop crashing. Very weird, but glad I figured it out.
Hi Shawna,
Thank you for sharing that update! I am glad to hear you found a solution.
Does Storyline continue to crash when MS Word is open? If so, please let us know so we can further troubleshoot the issue.
Please keep us posted and let us know if you have any questions!