Forum Discussion
Storyline 360 File Keeps Crashing
Hi all!
TRY THIS, worked for me...
I just had this same problem when trying to publish. Turned out to be a rogue empty text box on a slide.
I imported my file to a new file to try again. I went through process of elimination. Deleted a scene at a time and tried to publish, if it still crashed, I deleted another scene. Until I found the scene that was stopping it from publishing. So deleted all the other scenes and focussed on the one that was causing it to crash. I then did the same process with each slide.
I was left with one slide, I deleted everything from the slide, and it published. So started deleting element by element using the timeline pane at the bottom, eventually found an empty text box in the middle of the screen. Delete that and magic!
In hindsight that slide was the one that was showing as blank in the Scenes pane on the left-hand side!
TL;DR - look for a slide that isn't previewing right in the Scenes panel on the left. It has probably got a rogue element on it.
Hope this helps someone, would be good to give something back to this great user forum!
Best wishes.
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