Forum Discussion

AaratiHiremath's avatar
AaratiHiremath
Community Member
4 years ago

Storyline 360 Font Issue

Dear Sir / Madam, We have come across an issue with the font i.e. "Source Sans Pro" "TTF" installed. It shows correctly in Storyline 360. But when we Preview the slide, we are getting the garbag...
storyline 360
LucianaPiazza's avatar
LucianaPiazza
Staff
4 years ago

Hello Aarati! 

I'm so sorry to hear you are having trouble with your fonts within the Preview Mode of the latest Storyline 360. 

In order to better assist you, I have some additional questions: 

  • Is this happening on every slide? 
  • Does the same issue happen when importing your project into a new project?
  • Do you notice that the Source Sans Pro font looks correct if you turn on Modern Text? 

If you feel comfortable, please share your .story file so we can take a look. You can share in this ELH post or privately in a support case. 

Thank you!