Forum Discussion

RaquelBessa's avatar
RaquelBessa
Community Member
2 years ago

Storyline 360: LMS does not register final score

Hello, I have built a quiz in storyline with graded questions and a passing score of 73%. However, the final score is not being registered in the client's LMS.  The LMS team reports that the lat...
storyline 360
JoseTansengco's avatar
JoseTansengco
Staff
2 years ago

Hello Raquel,

Sorry to hear that you ran into this snag. 

Testing your course in a different LMS can help identify if the issue you're encountering is LMS-specific. As a troubleshooting step, you can try testing in SCORM Cloud to see if you will be able to recreate the issue of your course not reporting a score there. 

Additionally, you mentioned that your course makes use of Javascript to possibly communicate the score to your LMS. Can I ask if your course could function without it? Normally, courses do not require Javascript to report quiz data to an LMS, so I'd also recommend testing your course with the Javascript removed to help isolate if that's a contributing factor to the issue. 

If your course works in SCORM Cloud, please report the behavior to the support team of your LMS, and if your course works with the Javascript removed, kindly review the code to make sure that it is working properly.