Forum Discussion
ElenaCollett
3 years agoCommunity Member
Storyline 360 not closing with Mac Parallels
Hello! I am in the trial of Articulate and I love the program. What I don’t love is that it just crashed on me 😩I can‘t seem to close my storyline pages. And when I try to update or uninstall the...
ElenaCollett
Community Member
When I hover over the storyline tab on the button of my screen it shows opened pages that I can’t open or close. If I try to uninstall or update it tells me to close them but I have yet to be able to do so. I even reinstalled Parallels and it continued the same way. No change. 🤔
LaurenDuvall
3 years agoStaff
Hi Elena!
I see that you've reached out to our Support Engineers for help and are working with my teammate, Darrell! You're in great hands. We'll continue the conversation in your support case.