Forum Discussion
Storyline 360: Player Options won't open
I can't get the Player options tab to open while editing content in Storyline 360. I've just had the helpdesk reinstall SL and nothing has changed. Another person on my team is having the same issue...
Hi Tracy,
Thanks for the follow-up! Unfortunately, it looks like your attachments didn't come through, as you replied by email to a community forum.
I've opened a case on your behalf with our support engineers to take a closer look. You should be receiving an email with an upload link. We'd appreciate you resending those attachments to give our team a heads up on what you see.
We'll get notified immediately and will reach back out with next steps!