Forum Discussion
raylaurencelle-
8 years agoCommunity Member
Storyline 360 project won't publish
All of a sudden I'm getting multiple crashes when trying to publish. Getting the error that something went wrong, Storyline may not continue, what was I doing at the time of crash, etc.
I tried ex...
LeslieMcKerchie
7 years agoStaff
Hi Noelle,
Thanks for reaching out and letting us know that you were running into a similar issue with your project.
Curious if the issue happens in any course you are working on or just this particular one?
If you cannot re-create the issue in a new course, I would advise to import the file into a new one and proceed.
If it's happening in any/all files, you should certainly conduct a repair of your software.
If you'd like and with your permission, I'd be happy to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.