Storyline 360 publish or preview error message

Hi Bruce,

Thank you for sharing the screenshot. I'm happy to help troubleshoot.

We can start by checking if you're working on your local drive. Working on a network drive can cause erratic behavior. If the problem still happens, try these steps to fix installation issues.

If the error message persists, we'd be glad to investigate further. You may share your Storyline project here or privately in a support case, where our Support Engineers will work with you one-on-one. We'll delete it when we're done testing.