Forum Discussion
Storyline 360: Quiz Question Responses Shift Slightly on Hover
Has anyone run into a strange issue that upon publishing and loading a course to your LMS (we use Saba), some responses to quiz questions shift ever so slightly on hover or when selected? The course was originally built in Storyline 2, and this was not an issue. It is also not an issue when previewing within Storyline. However, when taking the course as a learner, the random shifting of words is quite annoying. It's not consistent; some question slides are fine. And within one slide, not all answers necessarily shift.
The way it functions, I would have guessed that the states had been edited and that the hover or selected states had the text moved a pixel or two. But this is not the case. Any ideas or at least confirmation that I'm not crazy would be helpful. :)
Thanks,
Tessa
61 Replies
- MarioZamarronCommunity Member
Hello,
I've also experienced this with a couple of our SL quizzes and have checked out all of the states of each answer to be sure nothing is different. Changes have been made to the overall sizing of the answer selections, but I feel like this has occurred on answers that were not adjusted, though I can't be sure. Has there been any updates to this issue?
Thank you!
- DanielToomeyCommunity Member
I had the same issue described here. After trying everything I cut the question that was causing the issue and pasted it into notepad, then added it back and the shift no longer occurred. I was copying the question from a Word doc, and I imagine that the question had formatting that carried over. In my instance it was only the last question that caused this, and I copied other questions from Word and there weren't the same issues.
- MarioZamarronCommunity Member
Thanks for that suggestion Daniel! That's definitely been a help with other formatting issues I've had when writing code (Word is the worst when it comes to this), so I've been in the habit of not using Word. I wish this was the case though. That would have made things easier, lol.
- DanielToomeyCommunity Member
I hear you Mario! So I just ran into this again and tried my fix that I mentioned above, and it did not work. But extending the answer text box just a couple of pixels at the bottom (so the text box with the last answer is not aligned with the bottom of the answer box) seemed to fix it for me. Hopefully that might help others!
- JillianCanode-fCommunity Member
We, too, are experiencing this with our selected states. It doesn't happen on every answer choice every time, and I've even had a course up on one monitor, saw the shift happen, moved it to another monitor, and then the shift didn't happen. Very weird!
We always check to be sure we have the settings correct - we just use normal and selected states - but even with the height and width remaining the same and the preview working fine, they get funky when published to Review 360.
We haven't devised a fix for it yet. Hi Jillian,
Thanks for reaching out and sharing that you're experiencing a similar issue.
You mention that the behavior was different on another monitor. I'm curious about the display settings and what they are set to? Do the monitors have the same DPI setting?
I'd like you to share your project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
- JillianCanode-fCommunity Member
Hi Leslie! I missed your reply. I'm sorry!
The monitors are the same setting, and this happens in every project we have, no matter the user/developer.
Thank you!
- BeccaLevanCommunity Member
Hi Jillian!
No apologies needed 😊, and thanks for those extra details!
From here, I'd like our team to work with you directly to help troubleshoot. Feel free to use this link to connect with a Support Engineer, and someone from my team will reach out with a next step!
- LukeSochacki-e0Community Member
Hello,
Would just like to add that our Team is also experiencing this issue. Thanks
Luke
Hi Luke!
We're happy to help! I'd like our team to work with you directly. Please use this link to connect with a Support Engineer.
- LaurelRohlfCommunity Member
Just want to add that I have this issue as well, and upon close inspection it appears to happen lots of places - a half-pixel shift upon rollover, or even where thin lines or frames should align exactly. If you drag your player window you can watch the items shift slightly. It's the hardest to deal with in quiz feedback buttons for me.
- GigiGarciaCommunity Member
Hello,
Is there a solution for this case? It's really frustrating.
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