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fluffypancake's avatar
fluffypancake
Community Member
9 days ago

Storyline 360 Resume Issue in Branching (Test-Out + Full Modules)

Hello everyone,

My training has a branching structure with two paths:

Test-Out Path

  • Learners take a quiz for each module
  • If they pass → proceed to next module’s test-out

Full Module Path

  • They can opt to choose full if they are not confident with testing out
  • If they fail a test-out module → redirected to the test-out module they failed
  • At the end of the full module they failed → they take a quiz before proceeding to the next test-out module

This applies across 7 modules.

Issue

When testing:

  1. I progress through the course normally (e.g., reach Module 5)
  2. I exit the course mid-progress
  3. I relaunch and click Resume

👉 Instead of returning to Module 5,
I’m taken back to an earlier module (e.g., Module 3)

Why is Storyline resuming to an earlier module instead of the last visited slide?

1 Reply

  • When a course resumes at an earlier point, it's usually because the LMS couldn't hold enough suspend data (that is, the data used to resume a course). 

    The suspend-data limits vary based on the publishing standard used: 

    If you published the course using SCORM 1.2 or 2004-2nd Edition, that's probably what's causing the problem. 

    You can find more details here: 

    https://www.articulatesupport.com/article/exceeding-scorm-suspend-data-limits