Storyline 360 Shutting Down When Attempting to Preview or Publish a File

Hello dear friends,

I received these suggestions from support. The first one basically solved my problem instantly and was the fastest. I should have installed the 07/2023 update in Articulate 360. After installing Articulate works fine for me, but ... the update process is stopped. So it's definitely just a temporary solution. The second suggestion was to try creating a new profile and see if it would work incorrectly in that as well. In the new profile it also worked fine with the current version of Articulate Storyline 360. So for me, the problem is somewhere in my profile in combination - the current version of Windows 11 Pro 23H2 + the current version of Articulate Storyline 360. But the important thing is that thanks to the help of support I was able to continue working, since I, like everyone else, have a project deadline .