Forum Discussion
AmySchuster
7 months agoCommunity Member
Storyline 360 to 3 compatibilty.
I have Storyline 360. I need to share a file with somone who only has access to Storyline 3. Yes, I know it is no longer updated, but that is the only option right now. I have never added any backgro...
ErickYaker
6 months agoCommunity Member
Hello, I was wondering if there has been any fix or workaround for this issue? We are facing the same problem. We use some Articulate 360 licenses and a few Storyline 3 licenses. We have noted that when we open a module created with Storyline 3 in Storyline 360, do a minor edit, and save it, it will generate this error when we try to open it again with Storyline 3. We have not added any background music at any time.
- LucianaPiazza6 months agoStaff
Hello ErickYaker,
Thanks for reaching out!
- Just to confirm, are you working and saving your files locally?
- What is the error message your team is receiving when trying to open the project file? Feel free to share a screenshot or screen recording with us.
- Is this happening with more than one project file, or just this one?
We'd be happy to take a closer look at your project file that's affected to see if we can experience this behavior on our end. You can share your file in this thread or privately in a support case.
Looking forward to hearing from you!
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