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RichardCrabbe-9's avatar
RichardCrabbe-9
Community Member
5 days ago

Storyline 360 Triggers not displaying properly

Sorry for the vauge title. I am not sure how to explain this. 

Sometimes in SL 360, triggers get stuck when switching slides—the trigger panel shows the previous slide's triggers and won't let me add or edit them. This is only fixed by closing and reopening the file, which happens frequently (6-7 times an hour) for both myself and others on my team, whether working locally or on the network. Any help would be appreciated.

1 Reply

  • JHauglie's avatar
    JHauglie
    Community Member

    There could be multiple causes here, but you have indicated that you are "...working locally [and] on the network." You can share and interchange SL files easily across any network configuration (Teams, OneDrive, GDrive, etc.); but you cannot work on SL files effectively unless you are working with the files locally. So in your C:\Documents\My Articulate Projects location.

    Our team regularly exchanges files over OneDrive but we do not attempt to work on them outside of the C:\ drive location. 

    So you may be creating problems with trying to work from a different file location.

    You may also have conflicts that arise from other programs (competing for limited memory resources); multiple displays (similar to the well-documented problems with the graphic color picker issue); or even problems potentially caused by your network and/or VPN configuration. But based on your own statement, I think you will see that working only on files in the C:\ drive location will not have the behavior you describe.