Forum Discussion
[Storyline 360] Triggers Not Working - False Variable Changes
Very strange... I narrowed it down to two profile pages that are causing the issue amongst all 12.
This means that no matter what text variable is entered in the text entry it always goes to either Profile 1, or Profile 2, even if the triggers and conditions do not match as written.
When I disable the triggers to set the variable to 'True' for Profile 1 or Profile 2 all other 10 profile trigger sets work correctly.
Hi AWS,
I'm sorry to hear you've hit this snag, and I appreciate the troubleshooting you've already done so far!
It would be helpful if we could look closely at how the triggers are connected and how they are linked to the variables, especially on Profiles 1 and 2. Can you share your Storyline file with us so we can look at what you have set up? You may also share it privately by sending it along in a support case. We'll delete it when we're done!