Forum Discussion
Storyline 360 Won't Publish to Word
Hello all. Whenever I attempt to publish to Word, it appears as if everything is successful, but when I select "View Document", nothing happens. If I open the publish folder, it's empty. The file n...
Hi everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 74, we've included important fixes and new features.
One of the fixes we've included is:
Storyline 360 could crash when adding conditions to triggers or publishing to Word.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you have questions!
I am having the same issue. I publish to word, everything appears to work but the word file does not appear or open. I have uninstalled and reinstalled storyline 360 but this did not resolve it.
Allison,
When I sent my file in to Articulate to review they found " Course Titles with line breaks (or carriage returns) cause 'Publish to Word' to crash. " Copy your title into Note Pad and see if you have a line break.Sharrilyn
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Sharrilyn Schultz, MA, BSN, RN-BC
Sr. Education Specialist
Clinical Education
13050 Parkside Dr. Suite 120| Fishers, IN 46038
Ph. 317.355.5265 |Cell. 317.753.3697 | slschultz@ecommunity.comCONFIDENTIALITY NOTE: This e-mail contains information that may be privileged, confidential and subject to legal restrictions and penalties regarding its unauthorized disclosure or other use. You are prohibited from copying, distributing or otherwise using this information if you are not the intended recipient or the employee or agent to deliver to the intended recipient. If you have received this e-mail in error, please notify us immediately by return e-mail and delete this e-mail and all attachments from your system. Thank you.
This a great find and also an issue that should be addressed. Would never have found the answer without this post. Thank you so much!
