Forum Discussion

LaurenParker-53's avatar
LaurenParker-53
Community Member
8 years ago

Storyline Block "Jumping" in Browser Window

Hi! I'm wondering if anyone else has run into a similar issue: I built a long, narrow Storyline activity to incorporate into a course in Rise. The learner will scroll down to the "overlay" window ...
rise 360
KimErvin's avatar
KimErvin
Community Member
4 years ago

I am running into this same issue. We have three software simulations built using Storyline 360. When clicking through them in Rise, the screen jumps down after each click requiring the learner to scroll up to completely see the next screen. This activity is taking place in Chrome, while previewing the course in Review360, and the SL block (in Rise) is set to medium. We have used Storyline360 to build software sims then inserted them into a Rise block in the past without issue. I'm curious about the status of this issue. Thank you in advance for any information. 😊

  • hazelB's avatar
    hazelB
    Staff
    4 years ago

    Kim, please open a case with us here and include the .story file and a quick peek video of the issue if possible.  One of our technical support engineers will assist you.