Forum Discussion
Storyline Block "Jumping" in Browser Window
The following is the response I received from support:
Thanks for contacting Articulate Support!
I'm sorry that you're seeing problems with your Storyline project that's embedded in your Rise course. Let me assist you with this!
Thanks so much for letting us know about this issue. It appears that if the Storyline block is not centered and some portions of it are not seen in the browser, it repositions itself when you navigate through the Storyline course. It is being logged as a possible software bug.
As a workaround, you can try any of the following:
1) Make sure the Storyline block is centered on the browser when viewing it Or
2) If viewed on a laptop where the screen is small, and the block will appear bigger, zoom out of the browser, so the entire block is seen on the page.
Our engineers were already made aware of this however, there's no development on this bug yet. We'll email you as soon as we have an update.
Basically, all we can do at this point is to include a note to our learners that is placed above the Storyline block that reads something like this:
NOTE: If you experience the screen automatically jumping/scrolling when interacting with the block below, try zooming out on your browser window to ensure the entire block below is visible on your screen. Typically, you can press the Ctrl and "-" key to zoom out.
- TheresaScott-a44 years agoCommunity Member
I was having the same issue, but when we publish it to our Litmos LMS, the issue does not present itself. Everything behaves as expected, no jumping.
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