Forum Discussion
Storyline block video not auto playing in Rise
Can I please have some help on my Storyline block video not auto playing once put into Rise. I have done the below steps:
STORYLINE SCENE
Show Video: In slide
Play Video: Automatically
Triggers - play video 1 when timeline starts on this slide
STORYLINE PLAYER
Menu & Controls OFF
Then I publish to Rise 360 - go to Interactive SL and choose the Rise 360 course. But it doesn't auto play it comes up with the video title and play button. (Screenshot attached) - please ignore file name its a video for a financial crime course :)
Hi, Bilynda! Rise Storyline blocks automatically play by default. However, Storyline courses that contain audio or video in the first slide won't autoplay in the latest version of Chrome or in mobile browsers. I hope this helps!
Is there no way to override this?
Per Bilynda's question, disappointing to find out this option doesn't work when pulling in SL video to Rise. What does it mean that it won't autoplay in the first slide - is that first slide in Rise? Does it autoplay on others, just not the first?
Hi Helen,
Happy to chime in!
Embedded Storyline 360 blocks won't automatically play if there is audio or video on the first slide of the course. One workaround is to place a blank or introduction slide at the very beginning of the course and then place any video or audio files on the second or succeeding slides.
Feel free to share a copy of your Storyline 360 *.story project file here if you need any help with applying this workaround!
I published an animated scene created in Storyline as a video, embedded it in a Rise course, but it wont show up or even play. What am I doing wrong?
Hi Maia!
I'm sorry to hear that your Storyline video doesn't show or play correctly in your Rise course.
Does this issue occur even when previewing the Rise course? Or when viewing the published output (Web, LMS, or through the Share link)?
To clarify, did you publish the Storyline project as a video (MP4), and was this inserted as a Video block in Rise?Can you try clearing your browsing data, and then viewing the Storyline video in your Rise course again? Here's how to do it for your browser:
Let us know how it goes or if you have any questions or clarifications; we're here to help!
HI There
I managed to find a good work around.
I converted the video to a gif.
It works very well this way.
Thanks for checking in.
Maia
Hello Karine and Olga,
I'm happy to chime in! Can you please check if setting the first slide to advance when learners click the "Next" button helps the second slide with the video to autoplay? If you already have that setup and the problem still happens, connect with us in a case so we can determine what's happening. We'd appreciate it if you could share the Storyline project file in the support case. We'll reach out soon after we hear from you!
