Forum Discussion
Storyline Blocks in Rise not working on webserver
Hi,
We have developed several Rise courses with embedded Storyline blocks (via Review), all built on the same structure. These Storyline blocks are used to integrate interactive videos. When we vie...
Hi Nathan!
Thank you for your help.
I placed the files on another server to be sure, and I get the same behavior.
Comparing the folders downloaded from the Articulate cloud, I don't see any missing files on my server. On the other hand, it's true that in the video_ folders ending in .hls, I find .ts, .m3u8 files but no files ending in .hls... could the problem be coming from there?
The video files are those ending in .ts. You will probably need to open a support case with Articulate and share your project file. It's difficult for other users to guess what could be happening without access to the project and servers where it could be tested.