Forum Discussion
Storyline blocks not appearing /functioning properly in Rise
We have a Rise course that includes Storyline blocks as lessons. About a week ago clients started complaining that random Storyline blocks within the Rise course were not displaying properly, blocki...
Hi Pam,
I'm sorry to hear your clients are having trouble viewing the Storyline blocks. You mentioned this problem doesn't happen when you're testing the courses in Rise 360. Have you tested the courses on the LMS? If so, do you see the problem there?
If you don't see the problem in Rise 360, but you do see the problem in the LMS, then the issue could be related to the LMS. The best way to confirm that is to test the course in another LMS environment, like SCORM Cloud.
Our team can help you with that testing if you'd like! Please share the LMS output file with us privately here, and we'll take a look.
