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SharonStahrf338's avatar
SharonStahrf338
Community Member
4 years ago

Storyline Closed Caption Button Not appearing

I have a storyline block I am adding to RISE. For some reason, the CC button is not appearing despite the fact it is checked on the player. Has anyone else ever experienced this?

1 Reply

  • Hello Sharon!

    I'm happy to help! The Closed Captioning button appears on slides that have media. I've tested this on my end with a Storyline block in Rise 360, and I see the "CC" button present.

    Are you comfortable sharing the .story file with us? You can attach it to this discussion or privately in a support case.