Forum Discussion
Storyline course randomly getting "stuck"
Hello,
I'm finding that as I continue to develop my skills with elearning, and my courses become a little more complex, I'm having problems with the published courses. I just released a course and about 40% of users are getting stuck somewhere in the course. They say that no matter what they click the course will not advance. The rest are able to complete it successfully. This course does have a few small "try me" simulations. At first I thought it was user error, but that would be over 200 users so far that have had an issue. Any thoughts?
55 Replies
Hi, Avion.
Thank you for reaching out!
My first suggestion would be to rule out LMS issues by testing your course in SCORM Cloud. Check out this step-by-step article!
If you still see the same behavior in SCORM Cloud, or if you need our help testing, the next step would be to open a support case here, so we can take a closer look at your settings.
Let me know if this works!
